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Before you send

  1. 01Do not send passwords or AI access keys
  2. 02Redact account numbers and receipt details
  3. 03For account requests, write from the email connected to your account when possible
  4. 04Security researchers should start with a minimal proof and wait for a safe sharing method

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Response times

Pludo Ledger is a small beta-stage product. We aim to acknowledge support, privacy, and security messages within a reasonable time, but we do not currently promise 24-hour support or emergency financial assistance.