Help center

Help when you need it.

Quick answers for the most common questions. If something still feels unclear, send us a note and include the browser or device you are using.

01

Getting started

01

Set up your workspace

Choose your currency, add the accounts you want to track, and create your first entry.

02

Install the app

Open Pludo Ledger in a supported browser and use its Add to Home Screen or Install option.

03

Keep a backup

Use the export option in Settings and store the downloaded file somewhere safe.

02

Common questions

  1. 01You do not need to connect a bank account
  2. 02Core records are kept in device storage by default
  3. 03Clearing browser or app storage can remove local records
  4. 04Receipt images are sent to the selected AI service when you ask it to read them
  5. 05AI results should always be reviewed before saving or acting on them

03

Contact support

Email admin@pludoai.com. Include a short description, what you expected, what happened, and your browser or device. Never email a password, access key, full financial export, or unredacted receipt unless support specifically provides a secure method.

Still stuck?

We will help you find the next sensible step.

Contact support