Data deletion
Delete or export your information.
Core records and online account information are handled differently. Follow the section that matches what you want to remove.
Updated August 13, 2026
01
Before deleting anything
Export a backup from the app if you may need the records later. Deletion can be permanent, and clearing browser or app data may remove information that Pludo AI cannot restore.
02
Remove financial records from this device
- 01Delete individual items from within the app where available
- 02Use app settings to clear or replace stored information
- 03On web, use your browser controls to clear Pludo Ledger site data
- 04On mobile, clear app storage or uninstall Ledger from your device settings
- 05Remove downloaded backup files separately from the locations where you saved them
- 06If you turned on automatic Google Drive backup, turn it off in Settings and delete the backup from your Google Account’s app-data storage if you want that copy removed too
03
Delete your account
In the app, open Settings and select "Delete account." Back up your data if you have not already, then type DELETE to confirm. This removes your sign-in identity and cloud-stored account data, including your profile, accounts, categories, and notification settings, and clears local data on that device.
If you cannot access the app, email admin@pludoai.com from the account's registered address and we will delete it manually. We may ask you to verify control of the account. We delete information we control unless retention is required for security, dispute resolution, fraud prevention, or law.
04
AI provider copies
Requests sent to an AI provider are also governed by that provider’s retention settings and privacy terms. Deleting local chat history does not necessarily delete a copy already processed by an external provider.
Need help with a request?
Contact the privacy address and we will explain the available steps.